Skip to main content

User Settings

Users settings overview

Boom Support avatar
Written by Boom Support
Updated over 10 months ago

Access to the user settings is granted only to those with the "users-management" ability enabled.

After creating a user, you can further enhance their profile by adding additional information and abilities through editing.

Watch the full Users Settings overview:


Create a New User

To create a new user follow these steps:

  1. In Boom click on the Main Menu in the top left-hand corner, then click Configuration, then Settings. Once in Settings click on the Users tab

  2. Click the Add User button

  3. Select the user's role - this will determine the features they can access.

  4. Fill in the required fields (User role, email, password & first name are required)

    1. Passwords must contain: 8 characters minimum, upper and lowercase, a number and a special character

  5. Cick Save


Edit Users & Add Abilities

You can add more information to users, such as department-related info, banking and more abilities.

Edit Users

  1. Find the user you need by using the search bar for a quicker search.

  2. Click on the pencil icon

    Edit user button
    • Add department related info

      Add user's department details
    • Add banking info (optional)

      Setup a user banking info

Add Abilities

After creating a user, you can grant them additional access by adding abilities. To do this, click on the pencil icon to edit the user's details, then scroll down to the "Abilities" field.

User Abilities field

Select the desired ability from the list and save your changes.

Notification Settings

In this section, you'll select any notifications you'd like the user to receive or not receive.

Select which any notifications using the toggles and then click Save.


Reset Password

Password must contain:

  • Min 8 characters

  • Number

  • Upper and lower case

  • Special character.

User Settings Interface

Performing these steps requires access to the user settings

  1. Find the user you need by using the search bar for a quicker search.

  2. Click on the Key icon

    Reset user's password button
  3. Change the password

    Reset user's password screen
  4. Click Reset

Boom's Log-in Interface

Users can reset their password on their own from the log-in interface

  1. Open Boom's log-in interface app.boomnow.com and click Forgot Password

  2. Enter your email address and click Confirm

  3. Check your email and click Reset Password

  4. Enter your new password, confirm your new password and click Reset Password


Create user for Homeowners

  1. Open the Setting page and navigate to the "Users" section.

  2. Click the Add User button

  3. Choose "Investor" in the "User Role" field.

  4. Fill in the required fields (User role, email, password & first name are required)

  5. Click Save

Link properties associated with Homeowner

πŸ’‘ The Investor role edit screen differs from others, offering unique options.

  1. Use the search bar to find the newly created user, then click the pencil icon to edit.

  2. Select the properties associated with the homeowner under the "Select listing" field

  3. Click Save.

Add homeowners more abilities

By default, homeowners can only see their property data, not tasks or operate them. You can enable viewing and operating tasks for homeowners if necessary.

  1. Use the search bar to find the newly created user, then click the pencil icon to edit.

  2. In the "Abilities" field, grant them access to:

    1. For view-only permission to tasks, select the "investor_see_tasks" ability.

    2. To allow task operation, check the "investor_operator" ability.

  3. Click Save.

Homeowner Notification Settings

πŸ’‘ Notifications to homeowners are sent via email, if phone number is updated they will also receive SMS

  1. Use the search bar to find the newly created user, then click the pencil icon to edit.

  2. Scroll down to the Notification Settings

  3. Turn on/off notifications for:

    Homeowner Notification Settings
    1. New Reservations

    2. Canceled reservations

  4. Click Save.

Did this answer your question?