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Properties showing "Pending / Not Connected" status

Boom Support avatar
Written by Boom Support
Updated over a year ago

Vrbo listing statuses

After connecting the property to the channel, you may look up its connection status any time you want. The connection status page clearly indicates if your property is successfully connected to VRBO or requires your action to clear away anything that may prevent it from being listed on the VRBO website.

Status

Description

Pending

This is the default status the property enters after connection to VRBO. You need to wait until VRBO completes all the necessary steps on their side in order to successfully connect your property. Usually, it may be signing a contract, completing the account set-up and so on. The status will change after the live link to your property listed in the Vrbo website appear. You may wait up to few days for the status to change, and if you do not hear from the channel, you should contact them.

Check with Channel

Missing VRBO listing URL

In order to display the connection status please copy the VRBO listing's URL and paste it into the "Channel property link" field by hovering on the timer symbol

The URL should look like that: https://www.vrbo.com/1234567

Active

The property has been successfully connected and is listed on the Sales Channel website. You can receive reservations at this point.

Not connected

An error occurred while connecting to Vrbo, which prevents the property from being listed.

This status may indicate that the property is missing some descriptive content, for example the photos are to big or the description is too short. You can check the summary of the invalid content that caused this status by clicking the Check errors button and review the areas needing improvement. Please, edit the property content according to the mentioned suggestions and wait until the Vrbo attempts to reconnect the property upon the next synchronization time.

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