Expedia is one of the world's leading full-service online travel brands helping travellers easily plan and book their whole trip with the widest selection of vacation packages, flights, hotels, vacation rentals, rental cars, cruises, activities, attractions, and services.

⚠️ IMPORTANT!

Before linking to any channel, reach out to Expedia to implement a temporary halt on your sales. This step prevents Expedia's system from mistakenly notifying guests that your property is closed, which could lead to them being offered alternative accommodations and you losing the bookings. Once you've successfully linked all your Expedia listings with Boom, get in touch with Expedia to reactivate your account.
Make sure pricing, calendar and minimum stay are correct

Minimum Requirements

In order to connect the Property Manager’s (PM’s) property to Expedia, the following requirements must be met:

Property name is provided.
Property type is selected.
Maximum number of guests value is provided.
Address and Geo-coordinates are provided.
Kitchen is available at the property (amenity Kitchen must be selected).
Number of beds equals the Maximum number of guests.
Description has at least 700 characters.
Photos:
- At least 10 photos are uploaded.
- The minimum width is 1024 px; the minimum height is 768 px.
- Main picture is selected.
Prices and availability are provided for some seasons.
Minimum stay value is between 1 and 28 days.
Payment methods are provided.
Cancellation Policy is set in a continuous way, which means there are no non-penalty periods between two periods with a penalty.
Cancellation Policy: If there are multiple cancellation policies, the fee amount must increase (or at least remain on the same level) towards the check-in day. For example, the fee applied if a reservation is canceled within 10 to 7 days before the check-in should be lower than the fee applied if a reservation is canceled within 6 to 1 days before the check-in.

Expedia Connection Process

The link to Expedia is established using the Expedia hotel ID for each listing. It's recommended to use a spreadsheet to keep track of all your listings and their respective Expedia Hotel IDs.

Connecting to Channel

Before you can add your properties, you will need to connect Expedia in Boom. This action is only executed once.

Follow these steps:

Log in to Boom, open the “Channels” page and navigate to the “Channels” tab.
Under “Connect to more sales channels” locate Expedia, and click on Connect.
Your connection is now being validated in the background. If the validation is passed successfully, the Connection Wizard is launched and you can go to the next step. If you are not eligible to connect to Expedia, an error is displayed.

Eligibility errors indicate violating initial channel requirements that need to be met before you establish the connection. You will not be able to go to the next step and finish the connection process unless the eligibility error is cleared away. In order to resolve it, follow the instructions displayed on the screen.
You are presented with a brief description on how the Expedia works. Read it carefully and confirm that you agree with it by ticking the checkbox below. Do not worry, once all the steps of the Connection Wizard are completed, you will still be able to view the How it works content again. Click the Save & Next button on the bottom of the page to move to the next step.
Follow the next steps displayed in Channel Manager.
Once you set up the connection with the channel, the process of connecting your properties is immediately started. Select properties to add to Expedia and follow the instructions displayed in Channel Manager.

Add Your Existing Properties (Mapping)

If you already have existing properties in the channel, follow these steps to map them in Boom. Mapping is done by using the property hotel ID of each Expedia listing and matching them with the corresponding property on Boom:

In Expedia: Open the desired listing and change connectivity provider by navigating to: Rooms & Rates ⏵ Connectivity Settings
Click on “Edit”
Search for “QuickConnect” and select it in both fields, then click on “Save and continue”
In the pop up window, click on “Confirm”
Copy the Expedia Hotel ID for the listing (either log-in to Expedia or use your tracking spreadsheet), you will shortly paste it in Boom
In Boom: Open the Channels page and navigate to the channels tab
Click on “Sync your first property” OR “Add more properties”
When asked “Is your property uploaded in Expedia?” click on “Yes”
Enter the Hotel ID and click Next
Select the currency and click on Next
Click on “Connect this Room”
Map the listing by matching it with the corresponds listing existing in Boom using the listings title
Click on “Save & Next”
Optional: Set the desired mark up and click on “Connect Property”
Check for any Errors
Navigate to the channels section in Boom, click on Expedia and fix them. If error exist you will see a red line indicating it. Expand by clicking on the arrow on the right

Once you finish linking all of your listings, reach out to Expedia support and ask them to reopen the account for sales.

Add New Properties

If you wish to distribute a property from Boom that does not exist on the channel, follow these steps:

In BOOM, go to
Select the proper list to search for Expedia.
- Find Services lists the channels you are not yet connected to,
- My Services lists the channels which you have already established connection with and channels that are in the process of being connected.
Type the Expedia name in the search box or scroll down through the list of available channels.
Unfold the Expedia section by clicking the Down arrow button.
Click the button.
Connect the property.
Depending on whether you already have some properties connected to Expedia or not, you are presented with two different options.
- If it is the first property to be connected, click the button.
- If it is the next property to be connected, click the button.
A dialogue window appears with the question if the property is already published in Expedia.
- If the property is listed in Expedia, terminate the process and map your properties to the Expedia listings.
- If the property is not listed in Expedia, click No.
Provide the required information and click Next.
🗒️Note: Different channels require different information to successfully identify your account:
- For Expedia it is PM Name. To find it:
  1. Log in to your Expedia account and go to Property Settings.
  2. Look for Fees, Policies, and Settings.
  3. Then, find Agreement Information, which will reroute you to your contract.
  4. The Legal Entity Name is the PM Name
  ⚠️In order for to have a contract with Expedia, you must have at least one listing created on the channel.
- For Despegar it is the Provider ID.
If you cannot find this information in your agreement with the channel, please contact the channel directly.
PM Name is validated by Rentals United. If the data provided by the client does not match the data in the channels' systems, an error will be displayed. Make sure you provided a proper ID.
Choose the properties to connect to the channel. You can read about the different ways of filtering and selecting properties here.
Click Next. You will see here the summary of all selected properties. Review the list and check if all properties that you wish to connect are included.
Click Next to proceed.
The content quality is analysed. The process should take up to a few minutes.
The summary of properties’ content is displayed.
If the properties are ready to publish, adjust the mark-up for each of your properties.
Click the Publish properties button.
The published properties enter the Pending status.