Setting Up Property Fees and Taxes

This step explains where to navigate in the system to begin creating fees that will later be applied to properties and reservations.

Here, you define what the fee is, how it is labeled, and how guests will see it during booking.

Setting an initial amount is optional. You can start with zero and adjust it for each property later, or establish a default amount. Then, choose the quantifier, such as 'per stay,' 'per night,' or 'per person per night.'

You have the option to set it as an inclusive fee, which doesn't impose an extra charge for guests but helps in distributing the total paid amount internally. Decide on the scope of application, whether it applies to all OTAs, direct manual reservations, or both. Additionally, choose whether the fee impacts the owner's income in the P&L or the property management company's income.

This section explains whether the fee is included in the price or added separately, and who receives the income from the fee.

After configuring all the settings, click 'Save' and apply this fee to a specific property, or apply it across all properties. The process for adding taxes is similar. Navigate to 'Taxes' and add a new tax.

This step finalizes the fee setup and determines which properties the fee applies to.

Select a tax type and a display name that guests will see. Then choose the unit type, amount, and quantifier.

This section outlines how to create tax rules that comply with local regulations and appear correctly to guests.

Decide if the tax should apply to both OTAs and direct reservations, direct reservations only, or just OTAs.

This step defines where and how taxes are applied, including special handling for VAT and OTA-collected taxes.

If you are responsible for tax collection, they will be reflected on the OTA. Remember to save your configurations. Apply the tax to specific properties or across all properties.

After configuring all the settings, click 'Save' and apply this fee to a specific property, or apply it across all properties. The process for adding taxes is similar. Navigate to 'Taxes' and add a new tax.

This step confirms and assigns the tax so it becomes active for bookings.

Here, you'll see the fees and taxes that have been applied to this property.

This section shows where to review applied fees and taxes at the individual property level.

If additional fees were created in the Fees & Taxes section, you can add them from here as well. By default, you'll see the amount previously set up, which you can modify if necessary. Ensure you save your changes.

This step explains how to customize fees per property, even if a default fee was set globally.

On the property level, you can also set up extra charges, such as a cleaning fee, an extra-person fee, and a deposit. For a deposit, simply enter the desired amount and choose 'Per Stay.' Save these changes.

This section covers property-specific charges that are not part of global fees or taxes.

Finally, review how your fees and taxes appear on the OTA or on your direct website to ensure accuracy.

This final step ensures accuracy and transparency by reviewing how fees and taxes appear to guests.