Help Center Website
Explore our Help Center to find detailed articles that answer many common questions about using Boom.
Access the Help Center directly at https://intercom.help/boom-a18226ed3282/en/.
You can also access these articles through the live chat feature within Boom for immediate assistance.
Live Chat
The live chat is available within Boom's interface by clicking on the chat icon 
located at the bottom
| Use the "Help" tab to find information about how to use Boom's features. |
 | Message Customer Support for further assistance |
 | Follow up on tickets you have created |
Message Customer Support
Use the 'Messages' tab 
to contact Boom's Customer Support team with any questions or issues you may encounter. Simply click on the 'Ask a Question' button 
, type your message, and Customer Support will respond as soon as possible.
Create Tickets
Follow these steps to create a new support ticket:
Open the live chat using the chat icon
in Boom In the home tab (default), click on "Support Request" under the Create a ticket" section
Fill in the form (* are mandatory fields)
Click on "Create ticket"
when done
Once you've created a ticket, you can track its status via the "Tickets" tab 
. All previous tickets will also be displayed there for your reference.