Welcome Abroad!

This document outlines the stages of onboarding your properties with Boom’s Property Management System and consists of 2 major stages:

Migration to Boom’s Channel Manager
1. Connecting and importing your Airbnb listings
2. Connecting and importing your Booking.com listings
3. Connecting your VRBO account
4. Connect niche channels (Expedia, etc.)
Training on Boom’s Channel Manager features and working with the system

Process Overview

The process of connecting to Boom's PMS begins with importing your listings from Airbnb and linking your Airbnb account to Boom. Next, we proceed to establish connections with Booking.com, VRBO and niche channels.

Please take the time to understand the specific limitations detailed below for each channel.

Boom's team will oversee all processes; nonetheless, your immediate attention is essential for verifying access via emails from Airbnb and Booking.com.

Platform	Down Time
Airbnb	1 hour
Booking.com	Up to 3 hours

Airbnb

This process involves:

Disconnecting your listings from your current Property Management System (PMS) and connecting to Boom using Quick Connect.
Importing your listings, connecting Airbnb to Boom, and mapping your listings.
Import Airbnb reservations.

Minimum Requirements

Property name: Minimum 8 characters.
License number: Must be filled if the property is located in certain locations, for example France or on a French-administered territory, but you may be asked to fill it in for other locations too. Please, refer to your local law. Must be added manually.
Address: Country and Post code are provided
Geo-coordinates: Are provided
Location: Property must not be located in certain locations. For a current list of restricted locations, please, refer to Airbnb
Amenities: At least 5 amenities are selected
Description: Min 50 characters
Photos:
- Min 7 photos
- Min size is width: 800 px & height: 500 px
Prices and availability: Are provided for some seasons
Number of beds: Matches the Maximum number of guests
Listing’s Title: Max 50 characters, avoid emojis and caps lock

Channel’s Limitations

Thoroughly review and understand the channel's limitations to ensure smooth operation:

Be aware that current reservations (staying guests) made prior to the migration will not support the synchronization of guest messages. You will need to reply on the channel
It is not possible to connect co-host accounts, the original account only can be connected.

Synchronization with Channel

✅ The following items are managed on Boom and synced with Airbnb

Basic info	Property name, Property type, Maximum number of guests, Floor number, Property size, Address, Geo-coordinates, Licence number, Points of interest
Amenities	Amenities, Number of bedrooms, Number of bathrooms, Number of toilets, Kitchen, Bed types, Bedding composition, Amenities distribution across rooms
Description	-
Photos	-
Check-in and check-out	Arrival information, Arrival instructions, Pick-up service, Normal check-in and check-out times, Late check-in and early check-out fees
Price and availability	Standard number of guests, Preparation Time Before Arrival, Tax, Fee, Down payment, Security deposit, Currency, LOS pricing, FSP pricing, Daily price, Extra guest price, Weekend pricing, Occupancy pricing, Discounts, Calendar, Changeover restrictions
Payments	Payment methods, Cancellation Policy, Terms and Conditions

❌ The following items are managed on Airbnb (NOT through Boom):

Special offers	Special offers are done in Airbnb extranet only (this is an Airbnb feature where you can provide discounts directly to a specific guest)
Cancellations and modifications	Cancellations and modifications are done in Airbnb extranet

Booking.com (BDC)

Existing listings on the channel will be added one by one through Boom’s system by mapping them and subsequently importing the bookings.

This process involves:

Disconnecting your current connectivity provider (PMS) for each listing (will be done in bulk), and then connecting to Boom using Quick Connect LOS.
Mapping your listings with Boom, carried out individually for each listing using the Hotel ID.
Import BDC reservations.

Minimum Requirements

Property name: Must contain at least 1 lower case letter and should not have any special characters
Property type: Is selected
Max number of guests: Is provided
Address: Post code and Country and Location (Geo-coordinates) need to be complete
License number: Must be filled if the property is located in certain locations, for example France or on a French-administered territory, but you may be asked to fill it in for other locations, too. Please, refer to your local law
Amenities: Each property has Kitchen selected, unless property type in Rentals United is Vacation home
Description: Is provided
Photos:
- At least 10 photos are uploaded
- Main picture is selected
- Min width: 1024 px; mini height: 683 px),
Bedding composition: The number of beds equals the value set in Maximum number of guests
Prices and availability: Are set within the next 365 days
Arrival information: Is provided
Cancellation Policy: Is selected
Payment methods: Is provided
Company profile: The mobile number must be filled in.

Channel’s Limitations

Fees are non taxable by default in Booking.com, please contact BDC support for assistance.
Past reservations (prior to connection) cannot be imported. You will need to keep track of modifications and cancellations for them in BDC ExtraNet.
Depending on your location, BDC may require to update your listings with its license number, otherwise you may encounter an error message.

How to update your listing's license number

Log-in to Boom and open the listings page (default page)
Click on “Manage” next to the desired listing
Navigate to “Channel Manager” section and then to “General”
Under the Nickname you will find the license number field, enter the license.
Hit “Save”

Do this for all of your listings which are published in BDC

Synchronization with Channel

✅ The following items are managed on Boom and synced with

Pricing	-
Calendar & Availability	-
Min stay	-

❌ The following items must be managed via BDC ExtraNet (NOT through Boom):

Amenities	-
Photos	-
Taxes, fees and policies	-
Description	BDC auto-makes a description based on location and amenities, free text description is not supported
Cancellations and modifications	Cancellations and modifications are done in Booking.com extranet
Internal messages	Internal messages from BDC support team

💡 Tips

Connection to BDC happens on a property per property level (instead of account level) it is therefore possible to connect properties from multiple BDC accounts to one user account
BDC has a list of supported cancellation policies, when pushing a new property or re-pushing property content the system automatically chooses the best match.