
CRM
By Boom1 author22 articles
- CRM Overview
- Guest Chat Overview
- Guest Chat Side Menu
- AI Customer Support Assistant
- Escalating Guest Issues
- Reservation Page Overview
- Modify Reservation Details
- Invoice Management: Adding Items and Discounts
- Guest Transactions: Charges & Refunds
- Creating Tasks(Service Calls)
- Assign guest tickets to teammates
- Managing Tickets (Open/Close/Follow-up)
- How to Update Top Seller KPI
- Find Alternative Listings
- Fun Level (Staying and angry)
- Property Information (Chat)
- Pre-made Messages
- Automated Messages
- How to add extra night manually
- Quick Charge
- Enhanced Owner Vacation Experience
- WhatsApp Communication
